By registering on the website Parserr.com or using the Service, the Client acknowledges
that he/she/it has read, understood and agreed to the entirety of these Terms of Service.
THE SERVICE PROVIDER strongly advises the Client to print and/or save a copy of the Terms
of Service.
These Terms of Service may be amended from time to time. It is the Client’s responsibility to
review these Terms of Service frequently and to remain informed of any changes
implemented. The Client agrees that the continued use of the Service after such changes to
the Terms of Services have been published will constitute the Client’s acceptance of such
revised terms.
1. Definitions
In this Agreement, words or phrases beginning with a capital letter shall have the following
meanings:
“Account” means the account of the Client after entering into the Agreement, which enables
the Client to use the Service.
"Agreement" means the agreement constituted by these Terms of Service, the Subscribed
Plan, the Privacy policy and any potential subsequent amendments of those as well as any
separate agreement entered into between THE SERVICE PROVIDER and the Client for the
performance of the Service.
"Client" means the individual or legal entity, professional only, with whom THE SERVICE PROVIDER
entered this Agreement and whose name and address appear on the Account. The
Client and THE SERVICE PROVIDER are hereinafter collectively referred to as the “Parties” or
individually as a “Party”.
“Content” means any data, whether personal or not, contained in the Processed Email sent
by the Client to the Document Parser(s) and processed through the Parserr Solution.
"Documentation" means all documents that may be viewed, printed and/or downloaded
free of charge in electronic form from the website Parserr.com, including the knowledge
base (support.Parserr.com), and the blog (Parserr.com/blog), describing the functionalities
of the Service and the Parserr Solution.
"Document Parser(s)" means the Document Parser(s) related to one email address generated for the processing
of the Processed Documents sent by the Client. Each inbox contains one set of parsing rules
tailored to the layout of the Processed Documents.
"Parserr Solution" means the Parserr software, as well as any related applications,
developed and published by THE SERVICE PROVIDER.
“External Application Programming Interface” or “External API” means an external web
service to the Parserr Solution, being webapps (API) or the Client's scripts, to which the
Client may send Parsed Content.
"Imported Document" means documents uploaded by the Client to the Parserr Solution with the purpose of processing them and extractin Parsed Data.
“Parsing Rule(s)” means the collection of simple instructions, standard or tailored, which tell
the Parserr Solution algorithm what nature and kind of data the Client wants to pull out
from the Processed Documents.
“Parsed Content” means any data, whether personal or not, extracted through the
Parserr Solution on the basis of the Parsing Rule and the Imported Documents.
“Personal Data” means any information relating to a natural person who is or can be
identified, directly or indirectly.
"Processed Documents" means the documents sent by the Client
through he/she/its Account to one of his/her/its Document Parser(s) to be processed through the
Service.
"Service" means the grant of access to the Parserr Solution by THE SERVICE PROVIDER
and the use of the Parserr Solution in SaaS mode by the Client, whether through the
website Parserr.com or through the Parserr application, under the terms and conditions
set out in the Agreement.
"Subscribed Plan" means the fee based plan subscribed by the Client for a fixed monthly or
an annual period, which appears on the Account (and then possibly modified by the Client).
The Service is provided through separate offers, which functionalities are described on the
website Parserr.com, or through specific tailored offer (s).
2. Purpose of the Agreement
The purpose of this Agreement is to set out the conditions under which THE SERVICE PROVIDER
provides the Service to the Client, who accepts it, a nonexclusive and
nontransferable right to use the Parserr Solution in SaaS mode.
In exchange, the Client agrees to pay the contractual fee and to comply with all requirements
set out in the Terms of Service.
3. Service description, access and availability
3.1. Description of the Service
Parserr Solution is an hosted document processing software, which enables the Client to pull
Parsed Content from Processed Documents, based on the Parsing Rules defined by the Client.
Parserr Solution provides the Client with the possibility to download or send the Parsed
Content to External APIs.
The Service does not include any storage service. The Client understands that he/she/it is
has the sole responsibility to ensure by all means available that all data contained in the
Processed Documents, Content and Parsed Content are saved and registered. THE SERVICE PROVIDER
excludes any liability in the event of a loss of Processed Documents, Content and
Parsed Content.
3.2. Access
The Client accesses the Service through his/her/its own and personal Account. The Client’s
Account may only be used by one person, a single Account shared by multiple people is not
permitted. The Client bears all liability as to the access and the use of the Account. The
Account requires the Client to provide his/her/its legal full name, a valid email address, and
any other information requested in order to complete the registration process. The Client
may create one or more Document Parser(s) for the same Account, depending on the Subscribed Plan.
3.3. Availability and support
The Service is available to the Client 24 hours a day, 7 days a week during the term of the
Agreement and within the limits set out in the Agreement.
Support for the Services is only available in English, via email (contact@parserr.com).
Various questions and concerns of the Client may find a quick answer by visiting
Parserr Support.
4. Pricing, invoicing and penalties
4.1. Pricing
A specific pricing applies to any monthly or annual subscription plan, which are detailed
under the page Pricing, except for the free Account for a limited period
of 15 days. The pricing are in euros or in dollars and all tax excluded, except when
expressed otherwise. All fees are exclusive of all taxes, levies, or duties imposed by taxing
authorities, and the Client shall be responsible for payment of all such taxes, levies, or duties
in its jurisdiction.
The Client may have access to a free or trial Account for a period of 15 calendar days, during which
the Client uses the Service free of charge. Each Client may subscribe only once to a free
Account and shall not maintain more than one free Account. At any time during the trial
period, the Client may opt for a Subscribed Plan, which will be charged automatically.
For any upgrade or downgrade of the Subscribed Plan, the new price will apply as of the day
following the date of the change in the Subscribed Plan. The billing cycle remains
unchanged and the invoicing will include the details as to the pro rata. In the event of an
amendment of the Client’s Subscribed Plan or a change from the Subscribed Plan to a free
Account, the Client shall not be entitled to a refund. Further details on how changes and
cancellations of Subscribed Plans are handled can be found here:
https://support.stripe.com/questions/handlingsubscriptionchanges
4.2. Payment and Invoicing
All Subscribed Plans must be paid, through THE SERVICE PROVIDER payment service provider
(Stripe Payments Europe Ltd), for in full using a credit card, exclusively with one of the
following credit card : Visa, Mastercard, Amex. The Client must enter valid credit card
information.
The Service is billed in advance on a monthly or annual basis, irrespective of the use of the
Service made by the Client. The amount already paid is neither fully or partially refundable.
The lack of use or the temporary discontinuance of the Service during the duration of the
Subscribed Plan shall not have the effect of extending the duration of the Agreement or the
Service, nor qualify for a refund or any compensation whatsoever. THE SERVICE PROVIDER
will provide no refunds or credits for partial months of service, upgrade/downgrade refunds,
or refunds for months unused with an open account.
THE SERVICE PROVIDER shall automatically send the Client an email receipt for each
payment. In addition, the Client may also download a PDF version of the invoice including
the Client’s details in his/her/its Account in the section "Account > Invoices & Billing".
4.3. Penalties
In the event of lack of payment on the due date, THE SERVICE PROVIDER is entitled to require
payment of (i) the entire debt, (ii) a penalty for delay of three times the legal interest rate
and (iii) a lump fee for fees recovery.
5. Modification of Service and Pricing
THE SERVICE PROVIDER reserves the right to modify or discontinue, temporarily or
permanently, the Service (or any part thereof) with or without notice at any time.
Prices of all Services, for the monthly or annual subscription plan to the Service, are subject
to changes at any time. Such notice may be provided at any time by posting the changes on
the website Parserr.com, the Parserr application or the Service itself. Such changes shall
not apply for the ongoing Subscribed Plans and shall only apply for the Subscribed Plans
entered after the modification of pricing.
6. Terms
The Agreement will be effective after the creation of an Account by the Client, including a
free Account, and will remain in effect until its termination by either Party.
The minimal duration of the Agreement is one (1) month as from the date of the subscription
of a monthly Subscribed Plan and one (1) year as from the date of the subscription of an
annual Subscribed Plan.
All Subscribed Plans will renew for successive periods of the same duration by tacit
agreement, unless terminated by either Party by email (for the Client: to the Client’s email
address provided in the Account; for THE SERVICE PROVIDER : contact@parserr.com)
at least 7 (seven) working days before the end of the Subscribed Plan. It is the sole
responsibility of the Client to anticipate the end of the Subscribed Plan, which consequences
will be borne exclusively by the Client.
No amount received in advance by THE SERVICE PROVIDER for the Subscribed Plan will be
refunded. All Content and Parsed Content will be automatically deleted from the Service at
the termination date of the Agreement. The Client is aware that the Content and the Parsed
Content cannot be recovered after the termination date of the Agreement.
7. Granting and undertaking of THE SERVICE PROVIDER
THE SERVICE PROVIDER undertakes to use all reasonable and human resources to provide
the Service, subject to (i) the full payment by the Client of the contractual fees and (ii)
interruptions, suspension or discontinuance of all or any portion of the Service due to
maintenance, service disruption or failure external to THE SERVICE PROVIDER.
For maintenance operations, THE SERVICE PROVIDER will endeavour to inform the Client in
advance by email or via the website Parserr.com or the Parserr application.
The temporary interruptions of the Service, of any kind, will under no circumstances give rise
to indemnification of any kind to the Client’s benefit.
Any service not expressly provided for in the Agreement, such as training, support, etc., shall
be subject to a separate agreement, based on a quotation established according to
THE SERVICE PROVIDER’s applicable rates.
8. Grantings and undertakings of the Client
The Client, who enters into the Agreement on behalf of a company or other legal entity,
grants that he/she/it has the authority to bind such entity and its affiliates. The Client grants
to be a natural or a legal entity, acting as a professional, excluding any robots. Accounts
registered by "bots" or other automated methods are not permitted.
The Client undertakes to :
- acquire the necessary hardware and software, and to subscribe to
telecommunications services (internet access) required to remotely use the Service.
The costs for such equipment and for Internet access services are exclusively borne
by the Client;
- ensure that the Client is trained to use the Service and Internetbased technologies;
- maintain the security of the Account and the related password;
- accurately transmit, under his/her/its sole responsibility, all information required for
the performance of the Agreement and warrants the accuracy of such information.
The Client hence commits to report any change to these information;
- pay the contractual fees under the conditions set out in the Agreement;
- respect THE SERVICE PROVIDER’s intellectual property rights;
- refrain from using the Service in conditions that may impair the functioning or safety
of the Service;
- refrain from modifying, adapting or hacking the Service or modify another website so
as to falsely imply that it is associated with the Service, or with THE SERVICE PROVIDER;
- refrain from uploading, or transmitting unsolicited email or "spam" messages;
- refrain from reproducing, duplicating, copying, selling, reselling or exploiting any
portion of the Service, use of the Service, or access to the Service without the written
permission by THE SERVICE PROVIDER;
- refrain from transferring to his/her/its Account or storing on his/her/its Document Parser(s), data
that may:
- impair the functioning of the Service;
- contain or be likely to contain viruses or any code of a destructive nature;
- contain PII or other sensitive or secure information
- be of an illegal nature, contrary to the laws or regulations in force, contrary to
morality (pornography, violence, etc.) or infringing third parties’ rights,
including (without limitation) intellectual property rights and the right to
privacy.
Accordingly, the Client is responsible for any damages such data could cause to
THE SERVICE PROVIDER, to a third party, to the Service and will hold THE SERVICE PROVIDER
harmless against any claims that may be brought against THE SERVICE PROVIDER by a third
party because of such data and, more generally, the Client’s use of the Service.
While the Agreement prohibits such conduct and Content on the Service, the Client
understands and agrees that THE SERVICE PROVIDER cannot be held responsible for the
Processed Documents and Content submitted to the Service. The Client therefore agrees to use
the Service at his/her/its own risk.
THE SERVICE PROVIDER may remove Processed Documents, Content, Parsed Content and
Accounts containing data that THE SERVICE PROVIDER considers in its sole discretion as
unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise
objectionable or violates any Party's intellectual property right(s) or the Agreement.
9. Liability
The Service is provided on an “as is” basis and “as available” basis. The Service shall not
substitute any other function in the Client’s organization. The information given by
THE SERVICE PROVIDER is provided solely for the use of the Service but not for the Client’s
organization. THE SERVICE PROVIDER has an obligation of means and does not provide any
implicit or explicit warranty as to the use of the Service.
The use of the Service is provided at the Client's sole risk. The Client understands that the
technical processing and transmission of the Service, including the Processed Documents, the
Content and the Parsed Content, may be transferred unencrypted and involve (a)
transmissions over various networks; and (b) changes to conform and adapt to technical
requirements of connecting networks or devices.
THE SERVICE PROVIDER does not warrant that (i) the Service will meet the specific
requirements of the Client, (ii) the Service will be uninterrupted, timely, secure, or errorfree,
(iii) the results that may be obtained from the use of the Service will be accurate or reliable,
(iv) the quality of any information, or other material obtained by the Client through the
Service will meet the Client's expectations, and (v) any errors in the Service will be
corrected.
The Content and the Parsed Content is kept by THE SERVICE PROVIDER for a period of 30
calendar days by default for the performance of the Service, excluding any data
storage. Therefore, it is the Client's responsibility to ensure the storage and registration of
his/her/its data, including the Processed Documents, Content and Parsed Content. THE SERVICE PROVIDER
shall not be held responsible for any loss of Processed Documents, Content and
Parsed Content.
THE SERVICE PROVIDER might block the Client’s Account in the event that the Client went
over the limit of the Subscribed Plan. THE SERVICE PROVIDER excludes any liability for the
suspension of the Account.
The Client understands that THE SERVICE PROVIDER uses third party vendors and hosting
partners to provide the necessary hardware, software, networking, billing, storage, and
related technology required to run the Service.
The Clients also understands that, while the Parserr Solution offers tools to easily set up
a connection with such systems, External APIs are published and maintained by an
independent provider external to THE SERVICE PROVIDER. The Client is therefore solely liable
as to the transfer, the download or any use of the Processed Documents, Content, Parsed
Content to or through an External API, excluding any liability of THE SERVICE PROVIDER. The
Client is aware that he/she/it may have to enter into a specific and separate agreement as to
the use of the External API.
THE SERVICE PROVIDER excludes any liability in the events of:
- a downgrading of the Service;
- loss of Processed Documents, Content, Parsed Content, features, or capacity of the
Client's Account;
- a modification, price change, suspension or discontinuance of the Service;
- a loss or damage from Client’s failure to comply with the Client's undertakings,
including his/her/its security obligation;
- concerning choices of the Parsed Rules made by the Client;
- concerning use of the Parsed Content.
The Client expressly understands and agrees that THE SERVICE PROVIDER shall not be liable
for any direct, indirect, incidental, special, consequential or exemplary damages, including
but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses
(even if THE SERVICE PROVIDER has been advised of the possibility of such damages),
resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of
substitute services resulting from any services purchased through or from the Service; (iii)
unauthorized access to or alteration of the Processed Documents, Content or Parsed Content;
(iv) statements or conduct of any third party on the Service; (v) or any other matter relating to
the Service.
In any case, the overall liability of THE SERVICE PROVIDER is strictly limited to the overall fees
paid by the Client for the ongoing Subscribed Plan.
10. Termination for breach
Breach(es) of any of the terms and conditions of the Agreement by the Client will result in
the termination of the Agreement and the closing of the Client's Account.
Should the Client fail to remedy the said breach within seven (7) days from the suspension
of his/her/its access to the Service, THE SERVICE PROVIDER shall be fully entitled to terminate
the Agreement with immediate effect and without prior notice.
From the termination date, the Client will no longer be able to use the Service. The Client's
Content and the Parsed Content relating to the Client’s Account will be deleted without the
Client being entitled to any compensation. The Client shall be solely responsible for the
consequences of the termination of the Agreement, in particular in terms of continuity of its
internal management and commercial activities.
No amount received in advance by THE SERVICE PROVIDER for the Subscribed Plan will be
refunded and the Client shall not be entitled to any compensation whatsoever.
Suspension of the Service and/or termination of this Agreement shall not prevent or
otherwise impede the claim(s) THE SERVICE PROVIDER may present as a result of the Client’s
breach(es).
11. Intellectual property rights
11.1. THE SERVICE PROVIDER ownership and undertakings
All intellectual property rights on the Parserr Solution and all content available on the
website Parserr.com or the Parserr application remain the sole property of THE SERVICE PROVIDER.
THE SERVICE PROVIDER warrants that it has developed the Parserr Solution and
owns the intellectual property rights to the Parserr Solution and all elements used to
provide the Service.
THE SERVICE PROVIDER undertakes not to claim any ownership on the Processed Documents and
Content processed through the Service, which remain the sole property of the Client.
11.2. The Client’s ownership and undertakings
The Client remains the owner of all Processed Documents, Content and Parsed Content
processed under the Agreement.
The Clients undertakes to refrain from any act or behavior that may directly or indirectly
affect the intellectual property rights owned by THE SERVICE PROVIDER, such as but not
limited to, the intellectual property rights owned on the Parserr Solution, the related
trademark and logo used by THE SERVICE PROVIDER.
The Client grants THE SERVICE PROVIDER against any claim, demand, suit or proceedings
made or brought against THE SERVICE PROVIDER by a third party alleging that the Content,
the use of the Service in violation of the Agreement, infringes, misappropriates the
intellectual property rights of a third party or violates applicable law and regulation. The
Client undertakes to indemnify THE SERVICE PROVIDER for any damages awarded against,
and for reasonable legal fees (including attorney’s fees) incurred by THE SERVICE PROVIDER
in connection with any such claim, demand, suit or proceedings, provided that THE SERVICE PROVIDER
(i) promptly informs the Client in writing of the claim, demand, suit or proceeding,
(ii) gives the Client the sole control of the defense and settlement of the claim, demand, suit
or proceedings (such settlement may be entered to the extend that said settlement releases
unconditionally THE SERVICE PROVIDER of its liability) and (iii) provides the Client with all
reasonable assistance. All fees incurred will be borne exclusively by the Client.
12. Collected Data
When registering to and while using the Parserr Solution, THE SERVICE PROVIDER collects, on a voluntary basis, from
the Client a limited number of data, including Personal Data, which is solely for the
performance of the Parserr Solution and used in connection with the Parserr Solution.
All data provided to the Parserr Solution, including Personal Data, Imported Documents and Parsed Content will not be freely given to anyone. We do not, under any circumstances, sell either your Personal Data, Imported Documents or Parsed Content.
Only authorized employees of the Parserr Service have access to view Personal Data, Imported Documents and Parsed Content.
All collected data is treated according to our Privacy Policy which which is part of the Agreement (access the Privacy policy here).
13. Privacy
The Client has a permanent right to access, amend, modify or delete any
information related to him/her/it by sending an email to contact@parserr.com.
For more details, THE SERVICE PROVIDER invites the Client to refer to the Privacy Policy,
which is part of the Agreement (access the Privacy policy here).
14. GDPR compliance
THE SERVICE PROVIDER have taken necessary steps to be within the compliance standards of the European Union’s General Data Protection Regulation. More information regarding the protection of your data can be found in the associated Privacy Policy.
For purposes of the Data Protection Act 1998 and GDPR, the Parserr Solution acts as the “data controller” for Personal Data and acts as the "data processor" for Imported Documents and Parsed Content.
15. Confidentiality
THE SERVICE PROVIDER and the Client undertake to keep confidential all information and
documents concerning each Party, of any nature whatsoever, to which the relevant Party
may have referred to, or provided, during the performance of the Agreement.
The above shall not prevent THE SERVICE PROVIDER to mention its commercial relationship
with the Client, as provided below.
16. Force majeure
THE SERVICE PROVIDER uses all technical means which may be reasonably used for the
performance of the Service. THE SERVICE PROVIDER shall therefore not be held liable in the
event that the Service is not available in the case of force majeure, including but not limited
to, network failure, strike, natural disaster, earthquake, public telecommunication network
failure, failure of Internet connection due to private or public agents to which THE SERVICE PROVIDER relies upon.
The Client waives any right to indemnity of any nature whatsoever in the event of force
majeure and THE SERVICE PROVIDER shall not be held liable for any cost incurred due to the
impossibility to use the Service.
17. Miscellaneous
At any time and at its own discretion, THE SERVICE PROVIDER reserves the right to assign,
subcontract, transfer and / or provide all or part of the rights and obligations subject of the
Agreement to a third party in any form whatsoever.
This Agreement constitutes the entire Agreement between the Parties with respect to the
subject matter hereof. It supersedes all prior negotiations, contracts, and undertakings
between the Parties with respect to such matter.
The fact that one of the Parties did not request the application of any provision of this
Agreement shall in no event be deemed or interpreted as a waiver of the right that Party has
under this provision.
The Client allows THE SERVICE PROVIDER to mention its company name or name and the
Service provided for commercial purpose only.
18. Choice of law and jurisdiction
California, USA law shall apply to this Agreement and any dispute related to or arising from this Agreement without regard to its conflict of law principles.